How to Prepare For and Embrace Inevitable Change in Your Business

In 2020, small businesses were born out of necessity. Amidst the pandemic and global crisis, entrepreneurs had to face the fear of change and find ways to adapt. For many, this meant starting or growing their business. The U.S. Census Bureau’s Business Formation Statistics show that there was a 24.3 percent increase in new small business applications in 2020 from 2019. This is the highest total on record! So what can we learn from these entrepreneurs? In this blog post, we will discuss 5 steps to prepare for the certainty of change.

Step one is to embrace change. This may seem obvious, but it’s important to keep in mind that change is constant and inevitable. The only way to truly prepare for change is to accept it. Once you do, you can begin to take the necessary steps to adapt.

Step two is to have a plan. This doesn’t mean that you need to have everything mapped out perfectly, but it’s important to have a general idea of where you want to go and how you’re going to get there. Change can be overwhelming, but if you take the time to develop a plan, it will help you focus on your goals and stay on track.

How to Be the Unparalleled Leader Your People Want You to Be

Step three is to be flexible. Things rarely go according to plan, so it’s important to be flexible and adaptable. If you’re rigid in your thinking, you’ll likely find yourself struggling when faced with change. Instead, try to stay open-minded and be willing to adjust your plans as needed.

Regardless of circumstance, eep your eye on the goal.Step four is to take action. Change can be scary, but it’s also exciting. Once you’ve embraced change and developed a plan, it’s time to take action! This is where you’ll put your plans into motion and start seeing results.

Step five is to keep learning. Change is an ongoing process, so it’s important to continue learning and growing. As you face new challenges, you’ll gain new insights and skills that will help you in the future.

By following these steps, you can begin to prepare for the certainty of change. Embrace it, plan for it, be flexible, take action, and keep learning. By doing so, you’ll set yourself up for success in an ever-changing world.

Change is hard, but it’s also inevitable. The key is to be prepared. By following these steps, you can begin to take the necessary steps to adapt and thrive in an ever-changing world.

What other steps do you think are important for preparing for change? Share your thoughts in the comments below!

About the Author:
Talk to Marc about speaking at your upcoming eventMarc Haine is a Service Expert and a Master of Experience. He is a sought-after speaker and trainer working with businesses that need to attract and engage their best customers. Driven by his passion for creating experiences that rock, Marc has worked with retail, casinos, hotels, associations and municipalities to help them design jaw-dropping experiences that get them noticed.
Marc knows what it takes for businesses to exceed experience expectations–The first step, each day, as you open your doors to the public, have you and your staff yell, “IT’S SHOWTIME!”
Marc is one of the world’s foremost authorities on customer journey experience touchpoints and is the author of LIGHTS! CAMERA! ACTION! Business Operational Excellence through the Lens of Live Theatre (Check out the new way of looking at your business HERE).
Marc is offering a free 30-minute brainstorming session with you and your team. Click Here to book a time that works for you on his online calendar.
Dare to be the exception™

Marc is a service expert and a master of experiences. He's also an author, speaker, facilitator and coach. He will help your teams ignite their passions, enable your leaders to recentre their focus, and drive continuous improvement through connected and engaged employees. This will allow you to realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. He will dare your people to cultivate a generous attitude and lead with love and kindness first.

Shared Experiences

Lyndi Hamon

Marc gave a really great presentation. He was engaging, relatable and has a great sense of humour, I was laughing throughout the presentation.

He seems to understand the clientele well, what to expect, and how to find points of improvement and relatability.

Overall I would give his presentation high ratings, I think this kind of client-focused training is important for any business to learn.
Lyndi Hamon, Electrologist, Event Attendee
Dr. Danie Botha
"Marc’s Leverage Design Thinking for Your Next Live Event workshop was a real game changer. Going into the 3-hour session as a “skeptic,” I left a “believer.” The fast-paced, hands-on approach and Marc’s enthusiasm, insight, and knowledge helped our group change how we now prepare for our next live event."
Danie Botha, Physician, Author, Speaker
I recently attended a brainstorming session that Marc conducted for the CAFP. Not only did Marc structure it in such a way that within an hour we had a list of valuable takeaways that I had thought would take at least three hours to uncover, but his level of engagement and energy, and use of humour meant that we ended up with excellent outcomes AND had a lot of fun along the way.
Kim McQuaite, Kim Communications
Marc’s breakout session was very informative, enjoyable, and presented in a humorous way. I recommend it highly.
Eva Bencsik, Mr. Printer
I thought his presentation was very informative and provided a lot of insight into problem-solving in regards to some of the issues our industry deals with, specifically with clients.

He was a great speaker and enjoyed it very much, I feel as though Marc has had a lot of experience in the business industry and is genuine in wanting to help others with their businesses.

He had a few funny moments we all enjoyed too! I felt there was value in his presentation/training because I was able to relate and use it towards both of the businesses I have, Electrolysis and my Skincare line.
Susanne Bodevin, Director
I just came out of Marc’s session on how to become an empathetic leader. I chose his session because as a manager, I get so caught up with my day-to-day responsibilities, that I have not been present with my team. Marc’s session today gave me strategies and systems to help me be more present, and more sensitive to the needs of my people.
Tracey Durant, South-Side Sobey’s
A few years ago I attended one of Marc’s workshops with a number of my front line employees. We found the session helpful not only with dealing with difficult customers but our people felt they also applied the techniques to their everyday lives and with fellow staff members in resolving conflicts. Marc made the group feel comfortable enough to share stories and experiences as well as tactics that had worked for them in the past. I have attended many similar events where people were never as forthcoming as we experienced here. The material was pertinent and topical and Marc was able to make it relevant to everyone in the room. I have always prided myself on being a good conflict arbitrator and still today find that I am able to utilize many of the ideas and techniques we learned in Marc’s session.
Jeff Millar, IGA Garden Markets
Marc's Dealing with Difficult People strategies and content were so valuable I was able to successfully put them into practice the very next day while dealing with an irate citizen. He was happy, I was happy - made for a great day!
Tracy Preece, Bylaw Officer (former), Town of Devon
Marc Haine is emerging as one of the best motivational and inspirational speakers in Alberta. He is a masterful presenter and engages his audience with a positive and uplifting message. His trademark is "Dare to be the exception", and for groups and organizations that need to think - and act - "outside the box" should not hesitate to have Marc as their keynote speaker
Judge Brian Stevenson, Past International President, Lions Clubs International

Client Highlights

Transform your level of service

Let’s explore what Marc can do for you and your organization.

Book A 30 Min Consult

Book Marc for your next event

Discover which one of Marc’s topics will be the best fit for your event.

See Marc's Speaking Topics