Episode 190: Revolutionize Your Operations: AI Strategies for Success with Ford Saeks

Episode 189: Escaping the Rent Trap: How Owning Commercial Property Can Accelerate Your Business Growth with Paul Neal

Episode 188: Aligning Your Business: Vision, Strategy, and Customer Engagement with Jim Stevenson

Episode 187: Creating Connected Workplaces: The Power of Trust and Authenticity with Stan Gibson

Episode 186: Transform Your Leadership: Break Free from the Solutionizer Trap with Jesse Fernandez

Episode 185: Making Your Business Better: Simple Planning Tricks with Jennifer Drago

Episode 184: The Ultimate Business Growth Playbook: Insights from Jeff Blackman

Episode 183: Stop the Scroll: How Emotional Bonds Skyrocket Conversion Rates with Carmen Reed-Gilkison

Episode 182: Developing your Personal Business Brand with Robert Hargrove

Episode 181: Unlock satisfaction and impact in your lifestyle business with Monique Allen

How to Lead, Empower & Inspire your Restaurant Team on Restaurant Rockstars

Episode 180: Revolutionising Feedback: The Shift to Ongoing Employee Development with Marc Haine

Episode 179: Unlocking Success: The Role of Effective Leadership and Company Culture with Roger Beaudoin

Episode 178: Spark Initiative and Reduce Resistance to Change on Your Team with Marc Haine

Episode 177: The Art of Managing Hourly Employees: Proven Strategies for Success with Scott Greenberg

Episode 176: Unlocking the Power of Employee Emotional Wellness for Business Success with Dr. Shahana Alibhai

Episode 175: Crafting Meaningful Work Experiences with Jesse Brisendine

Episode 174: Unlocking Diversity and Empowering Your Workplace with Denis Boudreau

Episode 173: AI-Driven Marketing: The Future Landscape and How to Adapt with Aziz Musa

Episode 172 – Mastering Efficient Internal Operations with Jon Bassford

Episode 171: Beyond, “Thank you, come again”: Advanced Strategies for Next-Level Customer Service with Marc Haine

Episode 170: The Unseen Barrier to Leadership Excellence – Unpacking Emotional Intelligence with Carolyn Stern

Episode 169: Unleash the Secrets to Reigniting a New Passion for Your Small Business with Tom Freeman

Episode 168: The Ultimate Guide to Retaining Top Talent and Reducing Turnover with Cara Silleto

Episode 167: Energizing the Modern Workforce: The Power of Personal Energy with Rebecca Ahmed

Episode 166: Unlocking the Astounding Power of Marketing in Effective Recruitment Strategies with Jennifer Layman

Episode 165: Goal-Driven Discipline: The Key to Mastering Success and Achieving Your Goals with Dre Baldwin

Episode 164 – Avoiding Overcommitment: The Art and Science of Healthy Boundaries with Sheryl Green

Episode 163: How to Stand Out from the Crowd: Show the World Your Leadership Expertise with Lisa Bragg

Episode 162: Dare, Deliver, Discover: A Debt Collector’s Guide to Growth with Krista Walsh

Episode 161: Making Sense of the People Puzzle To Grow Your Business with JJ Brun

Episode 160: Bringing Levity to the workplace with Susan Carter

Episode 159: Stand Out or Fade Out: Simplified Approach to Business Differentiation with Patty Civalleri

Episode 158: Story Mastery in Sales: Listen, Tell, and Craft Your Way to Success with Adrian Davis

Episode 157: Cracking the Code of Employee Appreciation with Nelson Scott

Episode 156: Conquering Pervasive Workplace Unhappiness with Ryan Walter

Episode 155: Tripling Your Referral Rate for Business Success with JaMarr John Johnson

Episode 154: Enhance Workplace Well-being with Mindfulness Practices with Trish Tutton

Episode 153: Unlock Your Marketing Potential: Learn to Think Like a Media Company with Rob LeLacheur

Episode 152: The Art of Employee Attraction: How to Stand Out in a Competitive Job Market with Marc Haine

Episode 150: Unlocking Sales Team Potential: Strategies for Exceptional Sales Leadership with Vaughn Sigmon

Episode 149: The Power of Personalisation: How to Actually Delight Your Customers with Marc Haine

Episode 148: Bridging the Gap: Unleashing Customer Experience through Employee Experience with Scott Gilbey

Episode 147: Leading with Humility: Unlocking the Secrets of Successful Small Business and Team Leadership with Marc Haine

Episode 146: Is Financial Literacy the Key to Long-Term Employee Loyalty? with Steve Bridge

Episode 145: Get Fired Up and Ready to Shift with Linda Edgecombe

Episode 144: Cultural Dissonance: Solving Your Talent Problem with Warren Barry

Episode 143: Uncovering the Leadership Blueprint: Find Out What Leadership REALLY Means to YOU! with Kelly Vaiiancourt

Episode 142: Respectful Language: How to Write Policies That Treat Your Employees Like Adults with Lewis Eisen

Episode 141: Revolutionize Your Leadership Strategy with these Amazing “Rockin’ Remote” Tips! with Dr. Laura Hambley

Episode 140: Standardizing Your Sales Processes with Ron Story Jr.

Episode 139: Navigating Uncertainty: How to Drive Decision Making for Long-Term Success with Sandeep Aujla

Episode 138: The 7 Essential Stories Need to be the Trusted Advisor with Kurian Tharakan

Episode 137: Turning Angry Customers into Your Brand Ambassadors with Marc Gordon

Episode 136: How to Attract the Top 10% Talent you Need for your Business with Bill Humbert

Episode 135: Helping People Take Risks by Leveraging Creativity with Caroline Brookfield

Episode 134: Reimagine a Thriving Culture That Builds Profit By Building People with Drew Neal

Episode 133: Leading with Your Voice with Suzannah Baum

Episode 132: Thriving in Chaos with John Robertson

Episode 131: Getting Proactive for Epic Crisis Before it Becomes a Nightmare with Marc Haine

Episode 130: Three Employee Retention Drivers You’re Snoozing On with Courtney Ramsey

Episode 129: Optimizing Decision Making for Peak Performance in Work and Life with Madelaine Claire Weiss

Episode 128: Your Business and Leadership Questions Anwered with Marc Haine

Episode 127: Reprogram Your Leadership Style by Adopting Emotional Intelligence with Markus Neukom

Episode 126: Unlocking Your Uniqueness Can Make You Stand Out In a Busy Market with Azadeh Yaraghi

Episode 125 – Do You Know How To Eliminate Churn and Create Joy Through Real Connection? with Christina Alden

Episode 124: Facing Future Growth through Courageous Leadership with Rick Denley

Epsiode 123: The New Leadership Playbook for the (almost) Post-Pandemic World with Andrew Bryant

Episode 122: Leveraging the Trust Curve to make your Marketing Much More Effective. with Randal Craig

Episode 121: How to Manage Cash Flow and Collect on What You’re Owed with Krista Walsh

Episode 120: Becoming the Conscious Next-Gen Leader Through Magnetic Communication with Marjo Hellman

Episode 119: Leveraging Automation to Help You Build Your Business with Randall Craig

Episode 118: Leveraging Peer-to-Peer Networking to Tap Into your Average of Five with Bill Lee

Episode 117: Leveraging the Power of Older Employees with David Gouthro

Episode 116: How to Go From Quiet Quitting to Fabulous and Devoted Employee Engagement with Adam Kolozetti

Episode 115: 5 Steps to Impactful Leadership in a Fast-Paced and Remote World with Chris Moore

Episode 114: How to Keep Your Business Safe from the Betrayal of Fraud and Theft with Kelly Paxton

Episode 113: Strategies for Effective Social Selling with Marilyn August

Episode 112: Leveraging Generational Intelligence to Attract, Engage and Retain Your Top Talent with Shawn Johnson

Episode 111: Acknowledging and Leveraging Your Strengths to Drive Leadership Authenticity with Kathi Kulesza

Episode 110: 7 Ways to Delight Your Team and Increase Trust with Marc Haine

Episode 109: Leadership Essentials for Every Type of Leader with Mike Mack

Episode 108: Sales Success in This New Era with Steve Knapp

Episode 107: 5 Keys to Social Media Success: What You Need to Know to Succeed with Brittany Miller

Episode 106: Beware of Service Fatigue Before You Actually Cripple Your Team with Laurie Guest

Episode 105: Privacy and Cybersecurity: What YOU Should Know with Ross Saunders

Episode 104: How to Take Advantage of Customer Programs and Make them Work for You

Episode 103: Using Customer Service to Beat Out the Great Resignation with Marc Haine

Episode 102: Leveraging Positive Psychology to Spark Your Brilliance with Jackie Insinger

Episode 101: The 5 Disciplines of Abundance with Mike Zeller

Episode 100: Working In Your Groove with Jean Howard

Epsiode 99: Strategies to Significantly Drive Revenues and Profits with Rivers Corbett

Episode 98: The Secret to Effective Delegation with Bill Ringle

Episode 97: Tips for Managing the Remote Workplace with Liam Martin

Episode 96: Uncovering The Difference Between Customer Service and Customer Experience with Marc Haine

Episode 95: How to Actually Overcome Your Limitations to Make Amazing Gains in Business with Alicia Cramer

Episode 94: Transitioning from Job to Entrepreneurship with Christine Campbell Rapin

Episode 93: How to Become a People-Centric Leader with Kristen Harcourt

Episode 092: How to Discipline with Kindness and Empathy with Marc Haine

Episode 091: Understanding the Needs of Your Post-Covid Customer with Marc Gordon

Episode 90: The Problem with Prospects with Marc Haine

Episode 89: How to Help Your Team Represent Your Brand on Social Media with Andrea T. Edwards

Episode 88: Energizing Your Leadership by Developing a Growth Mindset with Rick Denley

Episode 87: Using the 8 Magical Steps to Uncover and Strategically Respond to Problems with Marc Haine

Episode 86: Elevate Your Business and Personal Brand with Suzanne Tulien

Episode 85: Positivity Your People Need with Suzanne Taylor-King

Episode 84: 3 Core Strategies for an Emotionally Balanced, Happy Workplace with Vivian Cobb

Episode 83: Leading Hybrid Work Teams with Marc Haine

Episode 82: Taming the Stress Monster with Tildet Varon

Episode 81: Using Financial Tools to Attract and Retain Your Best Employees with Sarry Ibrahim

Episode 80: How to Become a Servant Leader with Michael Tanner

Episode 79: What Every Leader Needs to Know About Teams and Culture with Tony Martignetti

Episode 78: Amplify Your People’s Hidden Talents with Rick Lozano

Episode 77: Go from Busy to Focused with Debra Kasowski

Episode 76: Communicating as a Powerful Leader with Brett Lavender

Epsiode 75: Being Intentional with Diversity and Inclusion with Kelly Beattie

Episode 74: Planning Your Leadership Transition with Jane Halford

Episode 73: Increasing Your Businesses’ Value with John Mill

Episode 72: Navigating Through the Fog of Change with Curt Steinhorst

Episode 71: Leading in Real Time with Michelle Ray

Episode 70: Becoming the Leader You Want to Be with John D. Hanson

Episode 69: Uncovering the Inspire, Empower, and Innovate Keys of Leadership

Episode 068: The Magic of Mentoring with Nehal Tanna

Episode 067: Reset to the 7 Foundational Keys of Business Excellence with Ivano Ongaro

Episode 066: Keeping Your Staff in a Post-Covid World With Nurdan Tokoz

Episode 065: Exceeding Experience Expectations with Marc Haine

Episode 064: How Shui-t it Is! with Claire Boscq-Scott

Episode 063: How to Leverage the Power of a Business Coach with Jean Howard

Episode 062: The 7 CONTACT Steps to Better Communications with Mike Garska

Episode 061: How to Have Consistently High Levels of Success Without Burnout with Diane Rolston

Episode 060: How to Spot Where You Are and Decide Where You Want to Be with Loretta Kuhland

Episode 059: Managing Failure the Right Way with Celine Williams

Episode 058: Dancing on Shifting Sands with David Gouthro

Episode 057: Planning Perfectly Plots Prosperity – Tammy Johnston

Episode 056: How Applying Gratitude Can Make the Difference – Steve Foran

Episode 055: How to Leverage Benefit Programs for your Business – Mitch Preuss

Episode 054: 6 Steps to Becoming an Effective Leader

Episode 053: Marc Haine – Key Leadership Challenges

Episode 052: Leverage the Magic of Your Team – Susan Heaton-Wright

Episode 051: What Does Your Brand Story Say About You – Roger Grant

Episode 050: How to Shake the Salesperson Stigma – Shawna Quigley

Episode 049: The Productivity CPR Jump Start – Clare Kumar

Episode 045: Enhancing Your People for Performance – Jean Howard

Episode 048: The High Price of Incivility – Ruth Sirman

Episode 047: Steps to Reduce Your Labour Turnover – JoAnne Marlow

Episode 046: 4 Rules of Remote Leadership – Sara Emhof

Episode 044: Enhance Your Team’s On-Shift Performance – Carolyn Schur

Episode 043: Five Emotional Experiences to Build Customer Loyalty

Episode 042: How to Spark Creativity, Collaboration and Innovation – Chris Nielson

Episode 041: Driving True Success and Happiness – Lin Yuan-Su

Episode 040: Unraveling the Customer Experience Mystery – John D. Hanson

Episode 039: Leadership is a Decision – Catherine M. Rymsha

Episode 038: Share Your Knowledge to Get Noticed and Build Loyalty – Liz J. Springer

Episode 037: Overcome What’s Holding You Back – Brenda Trott

Episode 036: Getting the 411 on Business Incorporation – Shawn Gander

Episode 035: It’s Time to Go From Business Ownership to Entrepreneurship – Yvonne Weld

Episode 034: Walk a Mile in Your Customers’ Moccasins – Claire Boscq-Scott

Episode 033: Use these Google strategies to help build your business – Terri Watkin

Episode 032: Turning Over Your Legacy to the Future – Jon Makowski

Episode 031 – Are you Magnetically Irresistible? – Gair Maxwell

Episode 030 – Managing Yourself to Create a Positive Workplace

Episode 029: The Success/Energy Equation – Michelle Cederberg

Episode 028: LEAPFROG Your Business to Success – Rony Pawar

Episode 027: Somethings You Should Know About Your Customers

Episode 026 Creating Employee Engagement – Lorne Kelton

Episode 025: Here’s How to Stop Being a Soul-Sucking Workplace – Michael Kerr

Episode 024: How to Deal with Difficult People – Russ Dantu

Episode 023: The Secrets to Interviewing and Hiring Great Staff

Episode 022: Stop Producing Managers and Start Producing Leaders

Episode 021: You Need These 4 Leadership Practices to LEAD Through Crisis

Episode 020: It’s Time to Revisit Your Lease… You May Have Options and Opportunities – Jeff Grandfield

Episode 019: These Keys Will Help You Communicate More Effectively – Greg Wood

Episode 018: These Marketing Tips for Small Business will Pay Off – David Saxby

Episode 017: Thinking Differently – Bob Hooey

Episode 016: Do This to Reinvent Your Small Business | Entrepreneur Mindset and Small Business Ideas – Danielle Silverman

Episode 015: These Strategies will Help your business STAND OUT From the Noise, and get NOTICED – Fong Chua

Episode 014: How Not To Blow It At Delegating – 6 Steps To Effective Delegation

Episode 013: Getting Unstuck and Moving Yourself and Your Business Forward – Nathalie Plamondon-Thomas

Episode 012: Responding to Bad Online Reviews

Episode 011: Top 5 Tips and Tricks for Hiring and Working with Teenagers

Episode 010: Dealing with On-Shift Strife

Episode 009: Black Lives Matter – Recognizing Unconscious Bias – Tina Varughese

Episode 008: The Power of the Pivot – Barbara McKenzie

Episode 007: These 3 Strategies Will Help Your Employees Feel Better Returning to Work

Episode 006: Relaunching Your Business During COVID-19

Episode 005: Adapt and Adopt during COVID-19 to help your business survive – Rony Pawar

Episode 004: Change your Mindset COVID-19 Isolation – Arjun Chowdhury

Episode 003: Getting and Staying Positive – Bill Lee

Episode 002: Your Lease and your Landlord during COVID-19 – Start the Conversation – Jeff Grandfield

Episode 001: Take you Time – Work ON Your Business Now

Shared Experiences

Lyndi Hamon

Marc gave a really great presentation. He was engaging, relatable and has a great sense of humour, I was laughing throughout the presentation.

He seems to understand the clientele well, what to expect, and how to find points of improvement and relatability.

Overall I would give his presentation high ratings, I think this kind of client-focused training is important for any business to learn.
Lyndi Hamon, Electrologist, Event Attendee
Dr. Danie Botha
"Marc’s Leverage Design Thinking for Your Next Live Event workshop was a real game changer. Going into the 3-hour session as a “skeptic,” I left a “believer.” The fast-paced, hands-on approach and Marc’s enthusiasm, insight, and knowledge helped our group change how we now prepare for our next live event."
Danie Botha, Physician, Author, Speaker
I recently attended a brainstorming session that Marc conducted for the CAFP. Not only did Marc structure it in such a way that within an hour we had a list of valuable takeaways that I had thought would take at least three hours to uncover, but his level of engagement and energy, and use of humour meant that we ended up with excellent outcomes AND had a lot of fun along the way.
Kim McQuaite, Kim Communications
Marc’s breakout session was very informative, enjoyable, and presented in a humorous way. I recommend it highly.
Eva Bencsik, Mr. Printer
I thought his presentation was very informative and provided a lot of insight into problem-solving in regards to some of the issues our industry deals with, specifically with clients.

He was a great speaker and enjoyed it very much, I feel as though Marc has had a lot of experience in the business industry and is genuine in wanting to help others with their businesses.

He had a few funny moments we all enjoyed too! I felt there was value in his presentation/training because I was able to relate and use it towards both of the businesses I have, Electrolysis and my Skincare line.
Susanne Bodevin, Director
I just came out of Marc’s session on how to become an empathetic leader. I chose his session because as a manager, I get so caught up with my day-to-day responsibilities, that I have not been present with my team. Marc’s session today gave me strategies and systems to help me be more present, and more sensitive to the needs of my people.
Tracey Durant, South-Side Sobey’s
A few years ago I attended one of Marc’s workshops with a number of my front line employees. We found the session helpful not only with dealing with difficult customers but our people felt they also applied the techniques to their everyday lives and with fellow staff members in resolving conflicts. Marc made the group feel comfortable enough to share stories and experiences as well as tactics that had worked for them in the past. I have attended many similar events where people were never as forthcoming as we experienced here. The material was pertinent and topical and Marc was able to make it relevant to everyone in the room. I have always prided myself on being a good conflict arbitrator and still today find that I am able to utilize many of the ideas and techniques we learned in Marc’s session.
Jeff Millar, IGA Garden Markets
Marc's Dealing with Difficult People strategies and content were so valuable I was able to successfully put them into practice the very next day while dealing with an irate citizen. He was happy, I was happy - made for a great day!
Tracy Preece, Bylaw Officer (former), Town of Devon
Marc Haine is emerging as one of the best motivational and inspirational speakers in Alberta. He is a masterful presenter and engages his audience with a positive and uplifting message. His trademark is "Dare to be the exception", and for groups and organizations that need to think - and act - "outside the box" should not hesitate to have Marc as their keynote speaker
Judge Brian Stevenson, Past International President, Lions Clubs International

Client Highlights

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